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How to Set Up KPI Tracking in QuickBooks for Service Businesses

How to Set Up KPI Tracking in QuickBooks for Service Businesses

If you’re running a service business and using QuickBooks, you already have more data than you realize. The problem is most of it is buried. QuickBooks isn’t set up out of the box to surface the numbers that actually matter, so a little configuration goes a long way.

Here’s how to set up basic KPI tracking so your finances start working for you.

Step 1: Define the KPIs You Actually Need

Before you touch QuickBooks, get clear on what you’re measuring. For most service businesses, the core KPIs are:

  • Revenue by service line or client
  • Gross profit margin
  • Net profit margin
  • Accounts receivable aging
  • Monthly recurring revenue (if applicable)
  • Overhead as a percentage of revenue

Pick three to five to start. More than that gets hard to maintain and harder to act on.

Step 2: Set Up Your Chart of Accounts to Match

Your KPIs are only as clean as your Chart of Accounts. Go to Accounting > Chart of Accounts and make sure your income and expense categories map to the numbers you want to track. If you’re billing for multiple service lines, each should have its own income account so you can see revenue by type, not just total.

Step 3: Use Classes or Locations to Segment Revenue

If you have multiple service lines, team members, or office locations, turn on Class Tracking or Location Tracking under Settings > Advanced. This lets you run profit and loss reports broken out by segment, which is where KPI tracking gets genuinely useful.

Once it’s on, assign a class or location every time you record income or expenses.

Step 4: Build a Custom Report

Go to Reports > Custom Reports and set up a Profit and Loss by Class (or by month) report that reflects your KPIs. Save it so you can pull it up consistently each month without rebuilding it.

For accounts receivable aging, the report already exists: Reports > Who Owes You > Accounts Receivable Aging Summary. Run it monthly and set a threshold for what triggers a follow-up.

Step 5: Set Targets and Compare Monthly

KPIs without targets are just numbers. Once your reports are running, set a baseline for each metric and check against it at the end of every month. Are margins holding? Is AR growing faster than revenue? That month-over-month comparison is where the insight lives.

Step 6: Schedule a Monthly Review

Block 30 minutes at the end of each month to pull your reports, compare against your targets, and note anything that moved. Consistency matters more than perfection here.

Knowing What the Numbers Are Telling You

Getting your KPIs set up is the easy part. The harder part is knowing what to do with what you find.

If your margins are compressing, overhead is creeping up, or your cash position doesn’t match your revenue, those are signals most business owners don’t catch until they’re already feeling the impact.

That’s where a Fractional CFO comes in. Rather than reviewing your numbers once a year at tax time, a Fractional CFO helps you track the right metrics, understand what they mean, and make decisions based on where your business is actually headed.

If your QuickBooks data is starting to raise more questions than it answers, let’s talk. Schedule a free consultation now.



Why You Should Stop Fighting Your CPA About Tax Extensions

Why You Should Stop Fighting Your CPA About Tax Extensions

Every spring, CPAs across the country have the same conversation hundreds of times. A client gets notified that their return is being extended, and suddenly there are questions, concerns, and the occasional pushback. If you have ever been on the receiving end of that conversation, this post is for you.

An Extension Is Not a Penalty

The biggest misconception in tax season is that filing after April 15th means you are late. It does not. An extension is a completely legitimate, IRS-approved option that moves your filing deadline to October 15th. There is no penalty for filing on extension, as long as any taxes owed are estimated and paid by the original deadline. Extensions are a normal, routine part of how CPAs manage a high volume of returns accurately and on time.

Your CPA Is Managing More Than Your Return

Tax season is one of the most compressed professional periods in any industry. A CPA serving dozens or hundreds of clients is working against hard deadlines for all of them simultaneously. When your documents arrive late, or when materials are incomplete, filing an extension is not a sign that something went wrong. It is a sign that your CPA is doing their job responsibly rather than rushing a return to meet an arbitrary date.

What You Are Actually Responsible For

Here is where a lot of clients are surprised: your CPA is not responsible for tracking you down. If you received a request for documents in October or early in the new year and did not respond, that is not a dropped ball on your CPA’s end. The engagement goes both ways. Your CPA brings the expertise. You bring the materials on time.

A few things to keep in mind as a client:

  • When your CPA sends a document request, treat it like a deadline.
  • If you know your materials will be delayed, communicate early. Do not wait until March.

Why This Matters for Your Return

Rushing a return to meet a filing deadline is far riskier than filing on extension. Errors, missed deductions, and overlooked income are all more likely when there is not enough time to do the work carefully. Your CPA extending your return is, in most cases, the better outcome for you, not just for them.

Schedule a Financial Consultation

Extensions are not a problem. They are a tool. If your CPA recommends one, the right response is not resistance. It is trust. You hired a professional to manage your taxes correctly. Let them.

Ready to get your business’s finances set up the right way? Schedule a call with 13 Consulting for expert advice.

Case Study: Level Best Marketing Co.

Case Study: Level Best Marketing Co.

Background

Level Best Marketing is a digital marketing agency founded in 2021 by a husband-and-wife team in the business of web design, SEO, and website services. Like many small businesses built and run by their owners, the team handles most operations in-house.

Before partnering with 13 Consulting LLC, navigating business and personal taxes felt confusing and overwhelming. Without a clear system in place, the line between business and personal expenses was blurry, and tax season brought significant stress.

The Challenge

Running a growing company while managing finances left little room for tax strategy. The Level Best team needed more than just someone to file their returns, they needed a knowledgeable partner who could help them build organized processes and think proactively about minimizing their tax liability.

They also faced an inflection point: as the business grew, they needed guidance on when and how to make the transition from an LLC to an S corporation.

The 13 Consulting Approach

Level Best Marketing found 13 Consulting LLC back in 2022 through a Google search and quickly realized this was the right fit. As a small, boutique CPA firm, 13 Consulting offered something larger firms often can’t: genuine personal attention. Steve, their dedicated CPA, is always accessible, remembers the details of their financial situation, and treats each client’s case as the unique situation it is.

From the start, Steve helped Level Best Marketing:

  • Build organized financial processes from the ground up
  • Identify and act on opportunities to minimize their tax responsibility
  • Navigate the transition from LLC to S corporation at precisely the right time to maximize tax savings and minimize headaches

Going Above and Beyond

When Level Best Marketing transitioned to QuickBooks alongside their S corp conversion, the learning curve was steep.

“When we first switched to QuickBooks, I was super overwhelmed by the UI. Steve took the time to have basically a Q&A session where I could share my screen and he could help me navigate through QuickBooks and understand how to handle my daily tasks.”

— Bella R, Co-Founder of Level Best Marketing Co.

This is the kind of above-and-beyond support that makes a lasting difference.

The Results

Since partnering with 13 Consulting in 2022, Level Best Marketing has experienced a dramatic shift in their financial confidence and operational clarity. Stress-free tax seasons, with organized processes and proactive communication replacing last-minute chaos. QuickBooks errors were identified and corrected before they impacted filings. Most importantly, taxes are filed accurately and on time, every year.

“From top to bottom, 13 Consulting acts as a true partner. Going above and beyond, answering your questions when you need help, and thinking proactively about your individual case.”

— Bella R, Co-Founder of Level Best Marketing Co.

If you’re looking for personalized financial recommendations, stress-free tax seasons, and a CPA who treats your business like their own, give us a call.

How the One Big Beautiful Bill Affects Businesses in 2025

How the One Big Beautiful Bill Affects Businesses in 2025

The One Big Beautiful Bill (OBBBA), passed for 2025, brought several important changes for businesses. If you own a business or are planning investments, it’s worth understanding what these updates mean for taxes, deductions, and planning strategies. Here’s a breakdown in plain English.

1. Continued Qualified Business Income (QBI) Deduction

The 20% deduction for Qualified Business Income (QBI) is here to stay. This deduction allows owners of pass-through businesses—like sole proprietorships, partnerships, S-corporations, and some LLCs to deduct up to 20% of their qualified business income from federal taxes. It’s a major incentive for small and medium-sized business owners, helping reduce taxable income and improve cash flow.

2. Immediate Deduction for Research & Experimental Expenditures

OBBBA restores the ability to fully deduct research or experimental expenses in the year they are incurred. Previously, businesses often had to capitalize these costs and depreciate them over time, which delayed tax benefits. Now, qualifying R&D expenses can be deducted immediately, making innovation more financially attractive for companies investing in new products or processes.

3. Permanent 100% Bonus Depreciation

One of the biggest changes is that 100% bonus depreciation is now permanent for qualifying property acquired and placed in service. This means businesses can immediately deduct the full cost of eligible assets (like equipment, machinery, or furniture) in the year they start using them. This accelerates tax savings and helps businesses reinvest cash into operations or expansion.

4. Renewal and Adjustment of Qualified Opportunity Zones

The bill renews the Qualified Opportunity Zone (QOZ) program but updates the eligibility rules. Businesses investing in designated opportunity zones can still defer or reduce capital gains taxes if they reinvest profits in these areas, but they need to be aware of the adjusted requirements to maximize benefits.

5. Permanent Limitations on Excess Business Losses

OBBBA makes the limitations on excess business losses indefinite. Previously, some losses above a certain threshold could offset other income in a given year, but limits were temporary. Now, businesses will continue to face restrictions on how much loss can be used to offset non-business income, ensuring that large losses don’t create disproportionate tax advantages.

What This Means for Your Business

The 2025 tax changes under OBBBA offer several opportunities to reduce taxable income, invest strategically, and improve cash flow. Remember this:

  • If you own a pass-through business, the QBI deduction remains a valuable benefit.
  • Innovation is encouraged with immediate R&D deductions.
  • Buying qualifying property? 100% bonus depreciation means you can write off the cost right away.
  • Opportunity Zone investments are still advantageous but require careful planning.
  • Track your business losses carefully, as limitations are now permanent.

Set Up Your Business’s Finances With a Pro

Working with a CPA or tax advisor is more important than ever to make sure your business leverages these rules effectively while staying compliant. Proper planning can maximize deductions and position your company for growth in 2025 and beyond.

But not all CPAs are created equal. Here at 13 Consulting, we go above and beyond for every single client, every single time. No matter the business size, we’re prepared to treat your business like our own. Maximizing deductions and planning strategically.

Ready to get your business’s finances set up the right way? Schedule a call with 13 Consulting for expert advice.

Sources:

What’s Next for Taxes? Here’s What Happened With The OBBB

What’s Next for Taxes? Here’s What Happened With The OBBB

One Big Beautiful Bill Act (OBBBA, OBBB, or BBB)

Some amendments make the Tax Cuts and Jobs Act of 2017 (TCJA) provisions permanent or extended. If not specifically mentioned, the deduction rates are for single filers.

Individual Taxpayers

  • The tax brackets of 10%, 12%, 22%, 24%, 32%, 35%, and 37% remain permanent from the TCJA.
  • Increased standard deduction to: single or married filing separately – $15,750; head of household – $23,625; married filing jointly or surviving spouses – $31,500.
  • Up to $25,000 of tip income is deductible, and a maximum annual deduction of $12,500 on overtime, with a phaseout at $150,000 in MAGI (2025-2028).
  • Any personal use vehicle that undergoes final assembly in the United States has a maximum annual deduction of $10,000 in car loan interest.
  • 65 and older individuals get an additional deduction of $6,000 each, with a phaseout of $75,000 in MAGI.
  • Increases the state and local taxes (SALT) deduction to $40,000 from the original $10,000.
  • Permanently eliminates miscellaneous itemized deductions.
  • The lifetime estate and gift tax exemption has increased to $15 million per individual.
  • Itemized deductions for personal casualty losses resulting from state & federal declared disasters are in effect.
  • Mortgage interest deduction cap remains at $750,000 of acquisition debt.
  • Child Tax Credit increased from $2,000 to $2,200 per child, phase out thresholds are $400,000 for joint filers.
  • 529 plans get more flexible with up to $20,000 to pay for K-12 expenses (up from previous $10,000):
    • Also includes books, online learning materials, tutoring, standardized tests, college exams, etc.
  • Adoption Tax Credit is refundable up to $5,000.
  • Trump Child Savings Accounts are created with a contribution limit of $5,000 per tax year (2026-2028):
    • The government will make a one-time $1,000 contribution per child to a U.S. citizen.
  • The Alternative Minimum Tax (AMT) exemption amount is $88,100:
    • The AMT ensures higher-income taxpayers pay at least a minimum tax.

Get Expert Financial Advice from a CPA

Stay tuned as we continue to monitor legislative developments and their potential impact on your financial planning. Ready to get your business’s finances set up the right way? Schedule a call with 13 Consulting for expert advice.

Update on BOI Reporting

Update on BOI Reporting

Updated: January 8th, 2025

As of January 8th, 2025: BOI reporting is voluntary.

Explore the developments leading to this status:

  • January 1, 2024: The Corporate Transparency Act went into effect, requiring businesses formed before this date to file Beneficial Ownership Information (BOI) reports by January 1, 2025. Newly formed businesses in 2024 were given 90 days to file, with this period shrinking to 30 days in 2025.
  • December 3, 2024: A federal district court in Texas issued a nationwide injunction, temporarily blocking the BOI reporting requirement, just weeks before the January 1, 2025, deadline. Read more about this update.
  • December 23, 2024: A Fifth Circuit motions panel granted the government’s request to stay the injunction, reinstating the BOI reporting requirement. FinCEN extended the filing deadline by two weeks.
  • December 26, 2024: A different Fifth Circuit panel reversed the December 23 decision, reinstating the nationwide injunction and halting the BOI reporting requirement once again.